An initial meeting is facilitated between TWS and the client to ensure your organisational requirements and context are scoped out in a planned manner.  This ensures that Thrive Wellbeing Services has a clear snapshot of where the organisation is in relation to its health and wellbeing maturity and control and management of its psychosocial hazards. 

Consultation is critical in identifying WHS and psychosocial hazards. In line with the scope of the audit, stakeholder engagement can include but not limited to an Executive Masterclass, Divisional Lead Team focus groups and employee listening forums. These stakeholder sessions can also be facilitated with a clients major contractors and service delivery partners to give an holistic view of potentials WHS and psychosocial hazards.

During these stakeholder engagements, WHS and psychosocial measurement tools can be introduced as a the PERMAH Wellbeing Tool (measures psychosocial hazard factors at the individual, team and organisational level), The People At Work Survey (is a psychosocial risk assessment process. It is a validated and evidence based psychosocial risk assessment survey tool with benchmarking that measures psychosocial hazards and factors) and other associated measurement tools that provides valuable information.

Two weeks prior to the Gap Analysis, the client will be sent a Request for Information which is a list of key WHS Management System documents that are to be sent to TWS. This will give TWS an overview on the current clients systems and any other infornmation that will benefit the Gap Analysis Process.

A gap analysis works at identifying key areas that need immediate attention, improvement, or long-term development. Face-to-face discussions with Leaders and work groups, desktop audits of systems and processes, auditing to ISO45003 and ISO45001 requirements and the Code of Practice Managing Psychosocial risks will be used to identify gaps and opportunities for improvements. WHS legislative requirements, specific industry codes of practice and standards will be used to assess compliance with the relevant WHS legislation.

Qualitative and quantative information gathered during the stakeholder engagements, from measurement tools and information from the systems review will be used in a confidential and concise manner.  

The audit may be carried out as a one-off appointment to update compliance, or as part of a regular WHS program. The audit might focus on a particular safety concern, such as management of psychosocial hazards, legislative compliance, or high risk activities such as construction activities or warehousing operations. The audit may focus on a particular part of an organisation, for example, office workers or drivers or it may look into the entire WHS policies and procedures of an  organisation.

WHS audits can be carried out via a desktop screening appointment with a WHS consultant or via an on-site review. A WHS consultant brings their knowledge of the latest WHS legislation and industry specific requirements to the audit to check all aspects of the workplace and the way that work is carried out against a safety, health and wellbeing framework.

The nature of the audit will depend upon the industry, the type of work carried out, the size of the organisation and the WHS Safety Management System in place.

For example, some workplaces may have a paper-based Safety Management System, while others may use WHS Compliance Management Software to run regular compliance checks. Whatever system your workplace uses, our WHS consultants are able to work with you during a safety, health and wellbeing audit and deliver solutions to improve on, or validate the effectiveness of, your WHS compliance.

On completion of the audit, a draft audit report will be developed and distributed to key client contacts. A meeting will be organised with the client and representatives to discuss the audit report and identified WHS Management Systems strengths, opportunities for improvementa and areas of immediate focus.

In summary, an effective WHS audit will:

• identify the risks and the levels of those risks within the workplace.

• uncover strengths, opportunities and areas of improvements in your WHS Management System.

• identify areas that your WHS system complies or requires compliance with current legislation.

• review your WHS policies and procedures meet best practice and legal obligations.

• provide guidance to improve your WHS Management System.

• provide you with a clear roadmap report and strategic plan for our clients to continuously improve their WHS Management System.

Once the audit report is finalised, a Strategic Plan and a Roadmap is developed in consultation with the client that details the organisation’s current state in terms of safety, health and wellbeing and sets out a staged approach (RoadMap or Action Plan) to improving those areas highlighted in the gap analysis. This will provide the client with targeted manageable steps to ensure that the organisation has the ability to continually improve their WHS Management Systems.

Literacy Programs, system focused inititaives, assurance and governance activities, capability building and strengthening compliance is an example of some of the actions that may be included in an organisations RoadMap dependent on maturity of the clients WHS Management Systems. 

An effective Strategy is one that is evidence based (use evidence to improve outcomes), data driven (to make smart strategic decisions), system focused (continuously improve systems) and collaborative (design amnd deliver outcomes with stakeholders).